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FAQ

Q: Is this aircraft made in the US?

A:  Yes, all our aircraft are made in Philadelphia PA.

Q: Does this aircraft use COTS parts?

A:  Different models will use different amounts of commercial off the shelf parts, however, most of our aircraft use a blend of COTS components alongside customized electronics, computers and hardware.

Q: How long does it take to get an aircraft?

A:  The lead times vary, drop us a line to find the most up to date delivery estimates.

Q: What happens if a motor or propeller fails?

A:  All our systems are double or triple redundant throughout all flight critical components. If a motor a propeller fails the aircraft will maintain flight to allow for a safe landing.

Q:Whatis the max altitude of the aircraft?

A:  Our aircraft can be configured for different altitude operations. If you plan on operating above 2,500 meters MSL please let us know so we can tune the flight controller and propulsion system for your needs.

Q: Why do you have 2 motors per arm?

A:  Large propellers are generally speaking more efficient. They are able to spin slower and generate more lift and less drag. In order to have a large propeller while maintaining propulsion redundancy, the X8 co axile prop design is the best option in our opinion. In order to have 28” propellers on a traditional flat 8 octocopter, you would need to have very long arms to allow the propellers to spin freely and not collide with the propeller on the neighboring arms. The X8 config allows for lots of power and efficiency in a smaller footprint..

Q: What type of batteries does the aircraft use?

A:  Almost all our aircraft use 12s lithium polymer batteries between 24ah and 44ah.


Q: How many batteries does the aircraft use?

A:Almost all our aircraft use 2x 12s batteries, or 4x 6s batteries.


Q: How can you travel with flight batteries?

A: Because these are high capacity lithium polymer batteries you can not bring them on a passenger plane. With proper hazmat shipping, you can ship the batteries via air cargo or ground.

Q: Does the package include batteries and charger?

A: We do sell batteries and high powered chargers, they are not included in the price of the aircraft.


Q: What happens if a motor or propeller fails?

A: All our systems are double or triple redundant throughout all flight critical components. If a motor a propeller fails the aircraft will maintain flight to allow for a safe landing

Q: What happens during a lost link?

A: The flight controller software is customizable and lost link procedures can be set by the end user.

Q: What is the range?

A: If you have specific range requirements please enquire with a BFD Sales rep. Generally speaking, the RC radio is good for 1000 meters and the telemetry modem is good for 5000m. But antenna placement, radio selection, and environment can all help or hurt those range estimates.

Q: Can I modify my aircraft?

A: We prefer that you do not modify the aircraft. Any modification will void warranty and support. However, if you have a modification you’d like we would be happy to accommodate you during the aircraft build processes.

Q: does the aircraft have a maintenance schedule

A: Yes, and your aircraft will come with a year subscription to Alaris Pro maintenance and logging software!

Q: Does your aircraft have a warranty?

A: We offer a one-year or 400 hours (whichever comes first) warranty on craftsmanship and build. In order to be eligible for warranty support, you must use Alaris Pro software to log flights. If you have a comparable software or logging system you are already using let us know and we’ll try our best to accommodate.

 

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